Fiserv yourself

[The Lens]

Experienced the Fiserv's new order by yourself system yesterday and it was a complete disaster.  At least at Sobelmann's.

Orders were flying out of the receipt printer and the workers couldn't keep up.  If you didn't order food, your order was probably not fulfilled bc the only orders attended to were when baskets of food were put up. 

The workers tried their best but they were understaffed and couldn't really figure out where to begin. 

The "system" clearly needs some fine tuning. 

[Goose]

The Lens

You really are entitled. First you want a big time program and then great service at Fiserv.

[21Jumpstreet]

Experienced the Fiserv's new order by yourself system yesterday and it was a complete disaster.  At least at Sobelmann's.

Orders were flying out of the receipt printer and the workers couldn't keep up.  If you didn't order food, your order was probably not fulfilled bc the only orders attended to were when baskets of food were put up. 

The workers tried their best but they were understaffed and couldn't really figure out where to begin. 

The "system" clearly needs some fine tuning.

Interesting, my son ordered at the do-it-yourself kiosk at the chicken place, perfect. At Sobelman's, a woman took our order like normal, did not have the diy computers.

[Silent Verbal]

The Lens

You really are entitled. First you want a big time program and then great service at Fiserv.

Agreed.  Shame on anyone who left before their order was ready.  Let's hope the recruits didn't see that.

[mu_hilltopper]

One other Fiserv failure story:

My wife was sitting in 221 and the usher seemed to want to see her ticket .. so she took out her phone but struggled to get the app up, get the ticket to display quickly.

The usher says "Having trouble?  Let me help, I went to Wisconsin, I know how to use a phone."

My wife is always very kind, but she was rightfully pissed off. 

[MarqKarp]

Fire that SOB!

One other Fiserv failure story:

My wife was sitting in 221 and the usher seemed to want to see her ticket .. so she took out her phone but struggled to get the app up, get the ticket to display quickly.

The usher says "Having trouble?  Let me help, I went to Wisconsin, I know how to use a phone."

My wife is always very kind, but she was rightfully pissed off.

[CTWarrior]

One other Fiserv failure story:

My wife was sitting in 221 and the usher seemed to want to see her ticket .. so she took out her phone but struggled to get the app up, get the ticket to display quickly.

The usher says "Having trouble?  Let me help, I went to Wisconsin, I know how to use a phone."

My wife is always very kind, but she was rightfully pissed off.

Appropriate response was, "Usher, seems about right for a UW grad."

[Afroman]

One other Fiserv failure story:

My wife was sitting in 221 and the usher seemed to want to see her ticket .. so she took out her phone but struggled to get the app up, get the ticket to display quickly.

The usher says "Having trouble?  Let me help, I went to Wisconsin, I know how to use a phone."

My wife is always very kind, but she was rightfully pissed off.

Did he major in Arena Ushering at Madison?

[mu_hilltopper]

Agreed, she missed a golden opportunity to return that serve. 

[BrewCity83]

Appropriate response was, "Usher, seems about right for a UW grad."

Nailed it!!

[🏀]

The Fiserv has gotten worse every season thus far.

[muguru]

The Lens

You really are entitled. First you want a big time program and then great service at Fiserv.

This is pure gold Goose! 

[jficke13]

The Fiserv has gotten worse every season thus far.

There were multiple food places closed, which seemed really odd given that they knew it was a sell out. If a sell out isn't enough to get the pizza joint going, what are they waiting for?

[jesmu84]

Beer line at halftime was horrible. Multiple stands closed for what reason?

[🏀]

I particularly love the old white men waiting in line at the all gender bathrooms in-between all the families with little kids.

[cheebs09]

Beer line at halftime was horrible. Multiple stands closed for what reason?

That's been my biggest complaint about Fiserv. The DePaul game was also really bad.

Did they pilot this new system at the SH game? It seems to be a risk to do it for a sold out Saturday. Seems like the Georgetown game would have made more sense.

[BM1090]

That's been my biggest complaint about Fiserv. The DePaul game was also really bad.

Did they pilot this new system at the SH game? It seems to be a risk to do it for a sold out Saturday. Seems like the Georgetown game would have made more sense.

It was up and running near 225 for the Georgetown game. I had no issues, but the lines were very small.

[Miss Katie’s]

That's been my biggest complaint about Fiserv. The DePaul game was also really bad.

Did they pilot this new system at the SH game? It seems to be a risk to do it for a sold out Saturday. Seems like the Georgetown game would have made more sense.

I did it at Sobelmans near 107 for the Georgetown game with no issue at all, but it was obviously a much less crowded game. 

[MDMU04]

I particularly love the old white men waiting in line at the all gender bathrooms in-between all the families with little kids.

Is there something that would biologically - or otherwise - preclude "old white men" from being able to use all gender bathrooms?

[Dr. Blackheart]

Beer line at halftime was horrible. Multiple stands closed for what reason?

I could answer this, but no politics.

[Benny B]

I actually had a guy take my order from Sobelmann's at the Butler game... I had just moved over to the pick-up line when they called my name; some HS-aged kid walks up in front of me and grabs the order, I ask him if his name is the same as mine, he says yes, I chalked it up to coincidence and he walks away.  So here I am thinking they'll call my name again, but after a few minutes, I have to ask the pick-up guy if he has another order for me.  Fortunately, the he didn't question me and replaced my order.

[war1980rior]

Appropriate response was, "Usher, seems about right for a UW grad."

Priceless!

I've been to dozens of arenas and stadiums, and if you want to appreciate what you have, go see the Army/Navy game in Philly.  Everything is sold out by the end of the 1st quarter.  They don't sell alcohol (except in the big bucks suites), and literally nothing left.  The comment is the same every year.  "We didn't know they (Mids and Cadets) would eat so much." Been to 7 or 8 of them and always the same.  Fiserv can't be that bad!

PS:  Love Lambeau!  Been there once (Raider game last year) and was one of my best sports experiences.

[4everwarriors]

I actually had a guy take my order from Sobelmann's at the Butler game... I had just moved over to the pick-up line when they called my name; some HS-aged kid walks up in front of me and grabs the order, I ask him if his name is the same as mine, he says yes, I chalked it up to coincidence and he walks away.  So here I am thinking they'll call my name again, but after a few minutes, I have to ask the pick-up guy if he has another order for me.  Fortunately, the he didn't question me and replaced my order.

Pigeon drop, hy tec stile, aina?

[mu03eng]

Is there something that would biologically - or otherwise - preclude "old white men" from being able to use all gender bathrooms?

Nothing, just general respect that those bathrooms intended for them. Those bathrooms are intended for families and non-cis gendered individuals.

Perfect example, had to wait to change my daughter for 5 minutes at the All gender bathroom so a middle aged man could be comfy in what I could only imagine was his poop and browse time....and this was with 6 minutes to go in the first half

[war1980rior]

Nothing, just general respect that those bathrooms intended for them. Those bathrooms are intended for families and non-cis gendered individuals.

Perfect example, had to wait to change my daughter for 5 minutes at the All gender bathroom so a middle aged man could be comfy in what I could only imagine was his poop and browse time....and this was with 6 minutes to go in the first half

mu03eng - Just wondering ... Do you have to buy a ticket for your daughter or does she get in free?