ESPN Full Court Schedule....MU on a ton

[rocky_warrior]

So...did I just talk to a "highly" trained person who misled me? She told me that Full Court was not available in Chicago.... how can this be possible...  How do I order Full Court then?

While I can't believe Comcast would be so crappy not to offer it, she may have been right.  I' just pulled this info off the UConn board:

Question for Comcast customers outside of CT...
Full Court is listed on their website but is not available in all areas.  Does anyone actually have the option of getting this? A family friend works in sales for Comcast and said, while it is on the web site there is no plan on having it available in my area (northeastern MA).
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I live in the greater Philadelphia area, and Comcast doesn't carry Full Court. (Bastards.)  It's the one thing that's made me consider satellite.
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bshortell wrote: I live in Boston and have Comcast and just purchased Full Court today for about $80.00
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FWIW, Comcast in Boston just started offering ESPN Full Court last year.  Before that you either had to get staellite to get ESPN Full Court or you were SOL.

[Henry Sugar]

So...did I just talk to a "highly" trained person who misled me? She told me that Full Court was not available in Chicago.... how can this be possible...  How do I order Full Court then?

I ordered ESPN Full Court through Comcast Chicago on Monday.  Price was $99.  Channels 421-426.

[MilTown]

Full court is not available on RCN Cable in Chicago, but is on Comcast. Im not sure about WOW cable.

If you have RCN and don't want to switch to comcast, try the online version of full court. I know someone who hooked up the computer to their LCD TV and it worked out ok. Not as good as normal TV, but wasn't bad. 

[spiral97]

In a similar boat - trying to find out if I can order it through Verizon FIOS.. customer service says it hasn't launched yet and I'm like uhhh.. season starts in a few days dude.  *sigh*  so I may be hitting sports bars for a few games..  any other verizon FIOS customers on here?

[MilTown]

Does anyone know if ESPN is offering online Full Court? I just looked around the site and didn't see anything.

[SoCalwarrior]

Does anyone know if ESPN is offering online Full Court? I just looked around the site and didn't see anything.

Yes, on ESPN360. 

[TJ]

I have a question about full court before I order it.

If a game I want to watch is on regular ESPN/ABC and is pre-empted, will it be available on Full Court?  For example, ESPN/ABC has 2 games scheduled at the same time on the same channel - a Duke game and a Big 12 game I want to see.  Regional coverage gives my area the Duke game.  If I order this, can I watch my Big 12 game at home?

[MilTown]

RCN Chicago carries 360, but comcast internet doesn't. So, most people in chicago should be covered with TV or internet full court.

[ChicosBailBonds]

So...did I just talk to a "highly" trained person who misled me? She told me that Full Court was not available in Chicago.... how can this be possible...  How do I order Full Court then?

Not all cable companies have it.  Charter, for example, does not.  Cox, Comcast and Time Warner usually have most of their regional systems have access to it.  DIRECTV and DISH do also.  But if you are not served by one of those cable companies, you might not have access to it...check with your local provider.

[ChicosBailBonds]

I have a question about full court before I order it.

If a game I want to watch is on regular ESPN/ABC and is pre-empted, will it be available on Full Court?  For example, ESPN/ABC has 2 games scheduled at the same time on the same channel - a Duke game and a Big 12 game I want to see.  Regional coverage gives my area the Duke game.  If I order this, can I watch my Big 12 game at home?

No.  For ESPN GamePlan, yes, but for FullCourt...no.

[TJ]

I'm pushing my luck I know, but do you know if that's available to Comcast Chicago?  Is it way more money?  I'm new to digital cable and I am not sure what to ask for when I call them, and the Comcast website isn't really helping any.  The have nothing listed at all about ESPN GamePlan, and they have very little info on FullCourt.

[rocky_warrior]

I'm pushing my luck I know, but do you know if that's available to Comcast Chicago?

You're just going to have to call them and ask.  Full Court should be no more that $109, but usually it's $10 less if you buy it before the season starts (got mine on Dish for $99).

[ChicosBailBonds]

I'm pushing my luck I know, but do you know if that's available to Comcast Chicago?

You're just going to have to call them and ask.  Full Court should be no more that $109, but usually it's $10 less if you buy it before the season starts (got mine on Dish for $99).

ESPN deems the pricing per the contract for all providers

$99  Early Bird
$109 Full Season
$75 Half Season (starts in January)

[spiral97]

In a similar boat - trying to find out if I can order it through Verizon FIOS.. customer service says it hasn't launched yet and I'm like uhhh.. season starts in a few days dude.  *sigh*  so I may be hitting sports bars for a few games..  any other verizon FIOS customers on here?

Ok - after spending around 4 hours over 2 days on the phone and talking to around 30 people (not at all exaggerating) I finally got to someone who can help - verizon FIOS DOES have full court (woohoo!) for $99 (channels 701+).  Not sure if anyone else has verizon FIOS but if you do, call and get it.

I swear, if their internet and video service weren't so sweet I'd ditch this company is a heartbeat.  Problem is, no other cable or satellite provider that I've or anyone I'm related to has used is much if any better with their customer service.  *sigh*

[ChicosBailBonds]

In a similar boat - trying to find out if I can order it through Verizon FIOS.. customer service says it hasn't launched yet and I'm like uhhh.. season starts in a few days dude.  *sigh*  so I may be hitting sports bars for a few games..  any other verizon FIOS customers on here?

Ok - after spending around 4 hours over 2 days on the phone and talking to around 30 people (not at all exaggerating) I finally got to someone who can help - verizon FIOS DOES have full court (woohoo!) for $99 (channels 701+).  Not sure if anyone else has verizon FIOS but if you do, call and get it.

I swear, if their internet and video service weren't so sweet I'd ditch this company is a heartbeat.  Problem is, no other cable or satellite provider that I've or anyone I'm related to has used is much if any better with their customer service.  *sigh*

Simple reason.....Verizon FIOS has about 200,000 customers last I checked....very very very low numbers so they only have a handful of agents to serve those customers.

[spiral97]

In a similar boat - trying to find out if I can order it through Verizon FIOS.. customer service says it hasn't launched yet and I'm like uhhh.. season starts in a few days dude.  *sigh*  so I may be hitting sports bars for a few games..  any other verizon FIOS customers on here?

Ok - after spending around 4 hours over 2 days on the phone and talking to around 30 people (not at all exaggerating) I finally got to someone who can help - verizon FIOS DOES have full court (woohoo!) for $99 (channels 701+).  Not sure if anyone else has verizon FIOS but if you do, call and get it.

I swear, if their internet and video service weren't so sweet I'd ditch this company is a heartbeat.  Problem is, no other cable or satellite provider that I've or anyone I'm related to has used is much if any better with their customer service.  *sigh*

Simple reason.....Verizon FIOS has about 200,000 customers last I checked....very very very low numbers so they only have a handful of agents to serve those customers.

actually close but almost the opposite too.. FIOS is relatively new so yes the customer base is still small.  but instead of dedicating a handful of agents to serve them, verizon decided to integrate the customer support right in with their phone service support crew (which is much much larger).  As a result, nearly EVERY agent and VRS expects you to be able to give them your verizon phone number.  When you don't have one, they start transferring you around.  Even their website shows signs of this.

To make it worse, they've only half integrated their verizon wireless services throughout (which I have) and sometimes they want to know that number sometimes they don't.  What a nightmare.

Regardless, verizon is hardly the only video company with this customer service issue.  This industry reminds me very much of a slashdot'd article I skimmed through a week ago about cell phone industry: http://blog.wired.com/gadgets/2007/10/10-reasons-to-h.html  While I thought some of it was a bit extreme there are still some valid worries and there are so many parallels between the two industries it's not even funny.

[ChicosBailBonds]

LOL, yeah that's the other side of the spectrum....an agent spread too thin having to know too much about too many things.  Makes it an impossible task

[ZiggysFryBoy]

Chicos, are you billing all of these hours talking about full court and espn to the worldwide leader? 

[ChicosBailBonds]

Chicos, are you billing all of these hours talking about full court and espn to the worldwide leader? 

You bet....they're here tomorrow and taking me out to dinner.  Not as good as cash but I'll have an extra beer on them. 

[NYWarrior]

You bet....they're here tomorrow and taking me out to dinner.  Not as good as cash but I'll have an extra beer on them.

be sure to tell them u need great BET tickets again