MU single game tickets?

[MUbiz]

So I can access every game now other than UW and UConn through the link in the email they sent out.

This is correct - and most of the better games - Purdue and Creighton are 95% sold out as well - Just upper level last few rows available.

[Litehouse]

That entire process was a mess.

[MUbiz]

That entire process was a mess.

Yes it is - the only way to by single game tickets is to click the email link - they do not have the single game tickets available in the "buy tickets" section of our accounts enabled - at least for me.

[MUbiz]

St Johns March 8th - sold out as well now.

[MUfan12]

That entire process was a mess.

100%. Clicking on UW or UConn kicked you back to your account "Buy tickets" screen with no presale option listed. Why not just open the virtual venue thing and say "No tickets available?"

Also the parking thing... You have to purchase each game in an individual transaction, with roughly $15 in TM added on. It was a nice luxury to have but not when most of the schedule is going to be almost $60/game if you buy in advance.

[brewcity77]

I'm sure I'll just get more "eVeRyThInG MaRqUeTtE dOeS iS fInE" responses, but this whole process is one more reason why I so often find myself frustrated with Marquette's fan outreach the past few years. Honestly, I would say since the 2016-17 season it's been a slow downhill roll in terms of taking care of the fans. Here's my experience:

• Oct 17: Receive email that single game tickets will be available through My Marquette account on 10/24 at 10:00 am, but I will get a follow-up email.
  
• Oct 24, 9:45 am: Log into My Marquette Account. There is no option to purchase so I set an auto-refresh.
  
• I do not have my personal email open because I'm at work, so blame that on me.
  
• 10:05 am: There is still no option on my Account, so I call and leave a message with the ticket office.
  
• 10:27 am: See Mufan12's post (from 10:20) about the email they sent out. I open my personal email and see they sent a new email at 9:49 am with a single-game tickets link.
  
• 10:29 am: See that UConn and Bucky are sold out. No worries, kind of expected that, but would've been nice to have more than 11 minutes notice on an email when the beginning of the selection period is right in the middle of the work day.
  
• 10:31 am: Log in to buy 'Nova tickets. Trying to get a group of 6. I search and find 6 uppers together in 222, Row 6. They are $75 each with a $110/ticket donation fee. I put them in my cart but do not purchase because $1,110 seems like a lot for uppers.
  
• 10:35 am: Check Stubhub and see 6 uppers in 222, Row 6 for $96 each to the same 'Nova game.
  
• 10:36 am: Close My Marquette Account.

As Litehouse said, the entire process was a mess. Late notification, poor fan outreach, and when you can finally buy tickets they are double the cost you spend on resale websites in order to juice the donations? The $660 donation fee for 6 seats to one game in the uppers is more than my entire Season Ticket Holder annual donation is currently in the front row of my section in the lowers.

This is the kind of stupid crap that is just frustrating as a fan trying to support the program and insure these seats are used by people who will help improve the home court advantage. Rather than providing a benefit for the most loyal fans who renew STs every year, they are giving their most loyal fans a disservice by price gouging them.

But hey, STH sales are up and Learfield is happy, so everything is good, amirite? 

[MUbiz]

Better team, more winning, higher demand, higher prices. At least MUBB is not doing what Uconn is doing - in order to buy a "marquee game" you also have to purchase a buy game at the same time.

I should say, not doing it yet.

[brewcity77]

Better team, more winning, higher demand, higher prices. At least MUBB is not doing what Uconn is doing - in order to buy a "marquee game" you also have to purchase a buy game at the same time.

I should say, not doing it yet.

If it was this straight forward, I'd say fine. I expect to pay more for a better product. However STHs should not pay more for single-game tickets in a special purchasing window than you pay on StubHub for better seats that are already on the market.

On-court improvement shouldn't mean that fan amenities and care are reduced.

[MUbiz]

If it was this straight forward, I'd say fine. I expect to pay more for a better product. However STHs should not pay more for single-game tickets in a special purchasing window than you pay on StubHub for better seats that are already on the market.

On-court improvement shouldn't mean that fan amenities and care are reduced.

I agree Brew - I looked again and its nearly $400 for the 2nd to last row for a game for a BE game (2 tix) - Bucks champ tix were cheaper.

[MUfan12]

I'm fully aware of the cost of doing business to compete at this level. But what Brew said about the Nova tickets is just a bonkers amount of greed. The $75 ticket itself isn't far off what the Bucks would charge for that seat. But $110 on top of it? C'mon.

Learfield's director just left, and they lost a rep without really replacing him. Everything about the operation has been disorganized and seemingly rushed, even though MU has successfully done this for years.

They're just not prepared to scale up with the success of the men's basketball program. And if they are going to charge marquee prices the experience, especially as a long term STH, needs to match it.

[MU90620]

I think it was a bit naive to not expect some gouging in the NIL era. The universities were always going to try to maintain their share. If the players are now getting dollars from NIL collectives that are funded by money that was previously going to the universities this was very foreseeable.  I say this as a fan of NIL. The pot of money was always going to have to increase.

I can see complaints about inefficiencies in the systems that lead to frustration from fans legitimately trying to participate in expanding the pot. But you can't support NIL and complain about gouging. Well you can, but it's not realistic.

[brewcity77]

I think it was a bit naive to not expect some gouging in the NIL era. The universities were always going to try to maintain their share. If the players are now getting dollars from NIL collectives that are funded by money that was previously going to the universities this was very foreseeable.  I say this as a fan of NIL. The pot of money was always going to have to increase.

I can see complaints about inefficiencies in the systems that lead to frustration from fans legitimately trying to participate in expanding the pot. But you can't support NIL and complain about gouging. Well you can, but it's not realistic.

When comparable or better seats are already available on StubHub for half the price? You've got to be kidding me. If Marquette wants to add a "donation fee" and an "NIL revenue sharing" fee, then do it, but the seats on StubHub were sold originally through the STH process or through the Mini-Plan process. Either way, the buyer didn't have to pay these fees or they would be charging significantly more.

Again, I bought my two lowers with a combined $610 donation fee. That's for 32 tickets over 16 home games, an average $19.06 donation fee per ticket.

Marquette is now asking for a $110 donation fee per ticket for seats that are in the upper deck? That's more than a 500% increase! You want to tack $20-25 on per seat, fine, but if this is going to be a special window for STHs, I shouldn't be able to go buy better tickets for half the price on the secondary market before my window even opens.

[The Hippie Satan of Hyperbole]

This sounds like a bit of a Dutch auction thing going on. If someone is willing to buy at that price, then fine. But they'll put them out to the general public and get more of a "market rate" evenutally. On the one level, it is greedy. But they are trying to capture the profits that the resale market currently captures instead.

[MUbiz]

I think it was a bit naive to not expect some gouging in the NIL era. The universities were always going to try to maintain their share. If the players are now getting dollars from NIL collectives that are funded by money that was previously going to the universities this was very foreseeable.  I say this as a fan of NIL. The pot of money was always going to have to increase.

I can see complaints about inefficiencies in the systems that lead to frustration from fans legitimately trying to participate in expanding the pot. But you can't support NIL and complain about gouging. Well you can, but it's not realistic.

I agree with this - but the driver of these prices is the success of the team. MUBB is not taking away STH benefits and charging these prices with a mid-tier BE team like we had under Wojo.

I have a friend who is a UConn ticket holder - he donated $15,000 last year and that was not enough money to have the ability to purchase Big east tournament tickets or qualify him for any NCAA tickets.

When a team is successful, they can charge whatever the demand is.  Question is, what happens when we have a down year and the interest level is not high?   MU is being extremely greedy this year and without question these are the second most expensive tickets in the conference behind UConn, without the UConn success - does that affect the purchasing of tickets when we have a down year?

[MU90620]

This sounds like a bit of a Dutch auction thing going on. If someone is willing to buy at that price, then fine. But they'll put them out to the general public and get more of a "market rate" evenutally. On the one level, it is greedy. But they are trying to capture the profits that the resale market currently captures instead.

I think this is probably what's happening. They're trying to make sure they don't miss out on any value. And I never said it wasn't greedy. I said it was foreseeable

[Jay Bee]

Hey, is anyone p1ssed???

[MUbiz]

Correction - these are the highest priced upper deck seats in the BE conference. I can get a single game at Gampel against St John's for $152 out the door. And that also gives me a UConn football game as well along with the bball ticket.

[The Hippie Satan of Hyperbole]

I agree with this - but the driver of these prices is the success of the team. MUBB is not taking away STH benefits and charging these prices with a mid-tier BE team like we had under Wojo.

I have a friend who is a UConn ticket holder - he donated $15,000 last year and that was not enough money to have the ability to purchase Big east tournament tickets or qualify him for any NCAA tickets.

When a team is successful, they can charge whatever the demand is.  Question is, what happens when we have a down year and the interest level is not high?   MU is being extremely greedy this year and without question these are the second most expensive tickets in the conference behind UConn, without the UConn success - does that affect the purchasing of tickets when we have a down year?

What you are suggesting is that Marquette would need to forego some revenue today (be less greedy), in order that it doesn't lose some hypothetical future revenue in the future.

My guess is that Marquette knows that winnnig versus losing is what drives renewals, so its going to capture as much revenue it can when times are good.

[MUbiz]

What you are suggesting is that Marquette would need to forego some revenue today (be less greedy), in order that it doesn't lose some hypothetical future revenue in the future.

My guess is that Marquette knows that winnnig versus losing is what drives renewals, so its going to capture as much revenue it can when times are good.

Yes, I understand- strike when the iron is hot. But I can't help think about when times get tough, what will happen to ticket sales.

[The Hippie Satan of Hyperbole]

Yes, I understand- strike when the iron is hot. But I can't help think about when times get tough, what will happen to ticket sales.

They will go down. 

[romey]

They will go down.

Bingo.

[UWW2MU]

Hey, is anyone p1ssed???

Add me to the pissed list.  Like I said, this entire thing has been a mess.   I do not blame them for high prices... have at it!  Get all you can for the program and let the market figure it out.

What has me absolutely frustrated right now (and all summer, during each step of the process) has been the utter failure of communication. 

Changing up the packges?  Cool.  Making pre-paid parking a game by game thing?  Fine.  Change how you make the purchases?  Change happens... ok!

HOWEVER... they DO. NOT. COMMUNICATE. ANY. OF. THIS.

I generally block my schedule out for order windows.  I have made plans assuming I could get parking all year.  I go into order and the single games don't show up like they should, or at least how you think they would.

To top it off, the few things they have communicated have been SO late.  I wish I knew who to even complain to, but i don't... so I'm venting here instead and I fully expect everyone to back me up and agree with all my frustrations.   


All I have to say is, for the sake of the team, it's a good thing this disaster took place during such a high demand year.  If this was during the low interest period from a couple years ago, I imagine it would have had a very dramatic impact.

[Mr. Nielsen]

Something is wrong or someone is looking at something wrong. There is not donation fee's on single game tickets.

[The Hippie Satan of Hyperbole]

Add me to the pissed list.  Like I said, this entire thing has been a mess.   I do not blame them for high prices... have at it!  Get all you can for the program and let the market figure it out.

What has me absolutely frustrated right now (and all summer, during each step of the process) has been the utter failure of communication. 

Changing up the packges?  Cool.  Making pre-paid parking a game by game thing?  Fine.  Change how you make the purchases?  Change happens... ok!

HOWEVER... they DO. NOT. COMMUNICATE. ANY. OF. THIS.

I generally block my schedule out for order windows.  I have made plans assuming I could get parking all year.  I go into order and the single games don't show up like they should, or at least how you think they would.

To top it off, the few things they have communicated have been SO late.  I wish I knew who to even complain to, but i don't... so I'm venting here instead and I fully expect everyone to back me up and agree with all my frustrations.   


All I have to say is, for the sake of the team, it's a good thing this disaster took place during such a high demand year.  If this was during the low interest period from a couple years ago, I imagine it would have had a very dramatic impact.

Yeah, I get this completely.

[UWW2MU]

Good lord!  Anyone check out the prices for parking?   

I assumed it would be the normal astronomical prices... but since you have to purchase them through ticketmaster, it tacks on $7.90 service fee, a $6.00 processing fee, and $3.79 in taxes that (if you bought it on site) normally would be included. 

You've got to be kidding me!   $18 extra for the luxury of pre-paying for parking