Help! Let me start out by admitting, I AM NOT COMPUTER LITERATE!!! The problem:
On 3 differing occasions, 4/11, 5/28 and now this morning, my computer apparently sent out spam to everyone in my address book. I changed my password this morning after realizing what happened. Question - how is this happening, what is the solution, does the fact that I'm on aol have any relevance? Thanking all of you computer Gods and Goddesses in advance!
Wiz
In the past, have you ever contacted Crean via this computer?
Quote from: ATWizJr on June 11, 2010, 01:24:16 PM
Help! Let me start out by admitting, I AM NOT COMPUTER LITERATE!!! The problem:
On 3 differing occasions, 4/11, 5/28 and now this morning, my computer apparently sent out spam to everyone in my address book. I changed my password this morning after realizing what happened. Question - how is this happening, what is the solution, does the fact that I'm on aol have any relevance? Thanking all of you computer Gods and Goddesses in advance!
Wiz
You have a virus.
go download AVG antivirus (its free, google it), install, and run the program.
should take care of it.
Download the 2 following programs (they are free): Malwarebytes anti-maleware and Super-antispyware. Both can be found on cnet.com
Once you run those programs and have a clean pc, change your password again. I had this problem about 3 months ago and know of a lot of others who had the same problem so don't feel bad. I also took it one step further. I have an ameritech account that goes through yahoo. The virus was using all of my contacts that were saved through my yahoo page so I deleted all of my contacts there. I imagine yours is doing the same through aol. Whatever contacts are being saved on the aol website are the ones that are receiving the spam emails. Good luck.